Shipping Policy
At Xmen, we are committed to providing a seamless and premium shopping experience, with a strong focus on efficient shipping and timely delivery. Please take a moment to review our shipping and delivery policies to stay informed.
Collaboration with Reputable Partners
We have partnered with India’s most reliable courier services to ensure your orders reach you promptly. Please make sure your shipping details are complete and accurate, as Xmen cannot be held responsible for delays caused by incorrect address information. If a reshipment is required due to such issues, customers will bear the additional shipping charges and penalties if applicable.
Delivery Timeframes
We aim to deliver your order within 4–6 working days from the date of dispatch. All our products are shipped via trusted courier partners and delivered directly to your doorstep.
Shipping Address Guidelines
To ensure timely delivery, kindly provide a complete and accurate address, including your postal code. The billing address should match the one linked to your payment method, while the shipping address will be the delivery location.
Customer Responsibility for Shipping Charges
In cases of product dissatisfaction or size-related exchanges, customers are responsible for both forward and return shipping costs.
Preferred Courier Partners
We deliver using reputed logistics providers such as Delhivery, EcomExpress, Xpressbees, DTDC, and Blue Dart. In most Tier 1 cities, delivery usually takes 48–72 hours post-dispatch.
Alternate Shipping Options
For large or custom orders requiring special shipping preferences, please reach out to us at xmen.in1919@gmail.com. We’ll be happy to assist you with a custom shipping solution.
Split Shipments
In certain cases, especially where multiple products are ordered, shipments may be split based on item availability or location. You will receive separate tracking details if this occurs.
Product Origin
All our products are shipped from India and are covered under our standard domestic shipping policies.
Refunds & Returns Due to Shipping Delays
We do not offer refunds for delivery delays alone. However, we may issue store credit or offer gift incentives at our discretion in cases of significant inconvenience.
Delay Notifications
If an unexpected delay occurs due to stock issues or logistical disruptions, we will inform you at the earliest via your registered email.
Shipment Time Disclaimer
The estimated shipping time displayed on our product pages is indicative. For real-time updates, contact our support team with your order ID at xmen.in1919@gmail.com.
Transit Risk Coverage
All Xmen shipments are fully insured during transit. In the rare event that a package is lost while in transit, we will coordinate to issue a replacement. However, we are not liable for losses or damages after successful delivery.
Shipment Tracking
Once your order is dispatched, you will receive an email with tracking details. Please allow up to 24 business hours for the tracking link to become active.
Address Change Requests
If you need to update your shipping address, please email us at xmen.in1919@gmail.com within 24 hours of placing your order.
Ready to Ship Collection
Check out our Ready to Ship collection for products that are dispatched faster and delivered within 4–6 business days.
Delivery Delays
While we strive for punctual delivery, minor delays may occur due to unforeseen issues. As a goodwill gesture, store credits or gifts may be provided in specific cases.
International Orders & Customs
For international orders, customs duties, import taxes, or additional charges will be borne by the customer, in accordance with their country’s import policies.
For any queries or further assistance, please feel free to contact our support team at:
📧 xmen.in1919@gmail.com
🌐 www.xmen.in
Thank you for choosing Xmen — Premium Quality. Honest Pricing. Always.